Setting up corporate rates in Dirs21: from negotiation to distribution

What corporate rates are and why they need special handling

Corporate rates are negotiated room rates agreed directly between a hotel and a corporate client, typically for a defined contract period (usually one calendar year) and subject to volume commitments. They sit outside the standard OTA rate structure and require separate management within Dirs21 because they are not distributed through the standard OTA channels and involve specific billing, invoicing and reporting obligations to the corporate client.

Setting up a corporate rate in Dirs21

Navigate to Rate Management in your Dirs21 account and create a new rate plan. Select "Corporate" or "Negotiated" as the rate type. Enter the agreed rate per room type, specify the contract validity period and assign the rate to the corporate company profile. If the corporate client has specific room type preferences or blackout dates, enter these in the rate plan restrictions section.

Create a dedicated company profile in Dirs21 for each corporate client under the Companies section. Link the negotiated rate plan to the company profile. When reservations are made under the corporate rate, Dirs21 will automatically associate them with the company profile, enabling accurate production reporting by account.

Distributing corporate rates

Corporate rates are typically not distributed through public OTA channels. They are either accessed through corporate travel management platforms (SAP Concur, TravelPerk) via GDS or provided directly to bookers via a dedicated booking link. In Dirs21, configure the rate plan distribution to exclude the standard OTA channel mappings and enable only the GDS or direct channels relevant to your corporate clients.

Automating with Corporate Rate Manager

The CockpitMod Corporate Rate Manager module automates the lifecycle of corporate rate management: it stores negotiated rate documents, validates that rates entered in Dirs21 match the contracted amounts, tracks volume against commitment levels, and generates client production reports on a defined schedule. Rate changes in the module propagate to Dirs21 automatically via the API, eliminating manual rate entry and the associated parity risk.

Billing corporate accounts

Corporate clients typically require consolidated invoicing on a weekly or monthly basis rather than per-stay invoices. Dirs21's native invoicing tool generates invoices per reservation, which requires manual consolidation for corporate billing. The CockpitMod Invoice Automation module reads all reservations assigned to a corporate company profile in Dirs21 and generates a consolidated, branded invoice on the schedule specified in the module settings.